Privacy Policy
Last Updated: 23 Oct 2024
At DigiBit Marketing, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you engage with our services or visit our website. We adhere to applicable privacy regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), where applicable.
1. Information We Collect
We collect various types of personal data to provide you with our services, including but not limited to:
- Basic Personal Information: Name, email address, phone number, and physical address.
- Website Access: Login details for platforms such as your website, Google Search Console, Google Analytics, and Bing Webmaster Tools.
- Social Media Access (if needed): Login details for social media platforms as required for service delivery.
2. How We Collect Your Data
We collect personal data directly from you through the following methods:
- Contact forms and consultation requests.
- Onboarding processes when you provide login information for platforms such as Google Search Console or social media.
- When you communicate with us during the service delivery process.
3. How We Use Your Information
We use your personal data for the following purposes:
- Service Delivery: To provide SEO services, optimize your website, and access necessary platforms (e.g., Google Search Console, Google Analytics).
- Communication: To keep you updated on your projects, send invoices, and answer your inquiries.
- Marketing: To send newsletters and promotional offers, with your consent. You can opt out of receiving marketing communications at any time by clicking the “unsubscribe” link in emails or contacting us directly.
- Performance Analytics: To analyze campaign performance and improve our service offerings.
4. Data Sharing
We may share your personal data with trusted service providers in order to deliver and track the performance of our services. These providers include:
- Ahrefs
- Semrush
- Google Search Console
- Google Analytics
- Bing Webmaster Tools
We do not sell or rent your personal data to third parties. If we need to transfer your data outside of your country or region, such as to service providers located in other countries, we ensure that appropriate safeguards (e.g., Standard Contractual Clauses under GDPR) are in place to protect your data.
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the services you have requested. Once the service is complete, or upon your request, your data will be deleted unless we are required to keep it for legal or regulatory purposes. Typically, we retain data for up to [Insert Time Frame, e.g., 2 years] after the completion of services.
6. Data Security
We take the security of your data seriously and implement the following measures:
- Access Control: Only authorized personnel have access to your personal data.
- Encryption: We use encryption for the transmission of sensitive data.
- Two-Factor Authentication: We use two-factor authentication for access to key systems.
- Regular Audits: We conduct regular security audits to ensure the ongoing protection of your data.
7. Your Rights
As a user of our services, you have the following rights:
- Right to Deletion (Right to be Forgotten): You can request the deletion of your personal data at any time.
- Right to Restrict Processing: You can request the limitation of the processing of your personal data in certain circumstances.
- Right to Access: You have the right to access and receive a copy of the personal data we hold about you.
- Right to Data Portability: You can request a copy of your data in a structured, commonly used, and machine-readable format.
To exercise these rights, please contact us at [Insert Contact Information]. We will respond to your request within the timeframe required by applicable law.
8. Resolving Disputes
We are committed to resolving any concerns or disputes regarding your privacy. If you have any concerns about how we handle your data, please contact us directly at [Insert Contact Information]. We aim to resolve issues informally, but if necessary, you have the right to lodge a complaint with your local data protection authority.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes by email or through a notice on our website. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your data rights, please reach out to us at:
DigiBit Marketing
Email: roko@digibitmarketing.com
Phone: +880 164 822 2403
Address: HOLDING NO-06,CHADLAI,CHORJOT PROTAP WARD-14POCHAPAINAWABGONJ,SADAR,CHAPAINAWABGONJ – 6300